Account deletion

Also seen as: delete account, close account, right to erasure

What happens the moment I request deletion?

Fincanva schedules the deletion, signs out the browser you did it in, and emails you the date. Nothing is deleted yet.

Three things stand between a stray click and a scheduled deletion:

1. A recent sign-in. If your session is more than 15 minutes old, Fincanva refuses and says "For your security, please sign in again, then return here to delete your account." with a Sign in again button. This action cannot run off a session left open on someone else's machine.
2. Typing your own address. The dialog asks you to type your email in full — Type {email} to confirm — and the confirm button stays disabled until it matches.
3. A written summary first. Under "What happens after the grace period", the dialog lists exactly what goes and what stays before you can act.

Once confirmed, you land back on the sign-in screen, and an email arrives titled "Your Fincanva account is scheduled for deletion" carrying the exact date.

How do I cancel a scheduled deletion?

Sign back in. While a deletion is scheduled, a banner sits at the top of every page — Your account is scheduled for deletion on {date}. — with a Keep my account button beside it, and pressing it cancels the request. Your security settings show the same thing as Your account will be deleted on {date}. You can still keep it until then.

Nothing is degraded while you wait: during the grace period the account works exactly as before, your strategies and screeners run, and the scheduled date is the only difference. The scheduled-deletion email spells the route out: "You have until then to change your mind: just sign in to Fincanva and click Keep my account on the banner at the top of any page."

The window closes when the date arrives. Once Fincanva has begun finalizing the deletion it cannot be called back, because the removals it performs are irreversible.

What is deleted, and what is anonymized?

Two different fates, and the distinction is the point: your content is deleted, while the account record itself survives in a stripped form that identifies nobody.

Anonymization rather than row-removal is deliberate: keeping a nameless account record keeps historical references intact while stripping everything that points at a person. In the app's own words: "Your account identity is anonymized." and "Public and shared data are not deleted."

Read that second sentence precisely: Public means the catalogue Fincanva publishes, not something you made visible — see Mine / Public. Public items were never yours, so deleting your account leaves them untouched; every item that is yours is deleted no matter who else could see it.

Any active subscription is cancelled as part of finalizing the deletion.

Does deletion sign my other devices out?

No — not on the day you ask. Scheduling the deletion signs out only the browser you requested it from; every other signed-in browser stays signed in, because the account keeps working normally throughout the grace period. Your sign-in methods and every remaining session are removed when the deletion actually runs on day 14.

If you want the other browsers out now, that is a separate action: press Sign out on each row, or Sign out all other sessions, under active sessions. And if you cancel with Keep my account, you simply sign in again as normal.

Defaults in Fincanva

• The grace period is 14 days, counted from the moment you confirm.
• Confirmation requires typing your own email address, and a sign-in newer than 15 minutes.
• Requesting deletion signs out the browser you did it in — other sessions are untouched until day 14 — and the account still works normally if you sign back in.
• Keep my account cancels the request at any time before the date, from the banner or your security settings.
• Two emails are sent: one confirming the schedule and its date, one confirming completion.
• After the date: private strategies, screeners, folders, preferences, sign-in methods, sessions, and two-factor data are deleted; the account identity is anonymized; public and shared data are untouched.
• There is no "delete right now" option — the 14-day path is the only one.

Worked example: day 1 versus day 15

Day 1. You type your email into the confirmation field and press Delete my account. Fincanva signs you out and emails you the date — say 8 August. Nothing has been deleted. That evening you sign in to check something: everything is there, every strategy runs, and a banner at the top reads "Your account is scheduled for deletion on 8 August." next to Keep my account. Had you pressed it, the schedule would have been cancelled on the spot and the account would carry on as if you had never asked.

Day 15. You didn't press it. On 8 August the deletion runs. Your strategies, strategy folders, screeners, screener folders and their saved run history are gone; so are your preferences, your sign-in methods, your sessions, and your two-factor secret and backup codes. Your account row survives with its email replaced by an undeliverable placeholder and its name set to "Deleted user" — nothing in it points to you. A final email arrives: "Your Fincanva account has been deleted as scheduled. We've removed your sign-in methods, your private strategies and screeners, and your preferences."

Signing in on day 15 is not possible, and there is no undo. Coming back means creating a new account, which starts empty — the old one is not recoverable, by you or by anyone at Fincanva.